Terms & Conditions

Terms and Conditions

Last updated: March 2026

Welcome to 1zencha.com. By accessing or purchasing from our website, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.

1. Acceptance of Terms
By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian. If you do not agree to these terms, please refrain from using our site.

2. Products and Ordering
All products displayed on 1zencha.com are subject to availability. We strive to display accurate images and descriptions of our Chinese teas, however, we do not guarantee that the colors or details shown on your screen are completely accurate.

We reserve the right to refuse or cancel any order at any time, including but not limited to orders with incorrect pricing or product information.

3. Pricing and Payment
All prices are listed in USD and are exclusive of applicable taxes and shipping fees, which will be added at checkout. We accept major credit cards and other payment methods as shown on our site. Payment must be received in full before your order is processed.

4. Shipping and Delivery
We aim to ship all orders within 1-2 business days. Delivery times are estimates and not guaranteed. Risk of loss and title for products purchased from 1zencha.com pass to you upon delivery to the carrier. Please ensure your shipping address is correct, as we are not responsible for lost or misdelivered items due to incorrect information.

5. Intellectual Property
All content on this site, including text, graphics, logos, and images, is the property of 1zencha.com and is protected by international copyright laws. You may not reproduce, distribute, or use any content without our written permission.

6. Limitation of Liability
To the fullest extent permitted by law, 1zencha.com shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

7. Governing Law
These terms shall be governed by and construed in accordance with the laws of Hong Kong SAR, without regard to its conflict of law provisions.

8. Changes to Terms
We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the site constitutes acceptance of those changes.

9. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: info@1zencha.com
Website: www.1zencha.com